These Terms & Conditions describe the permitted use of techntoner.com, operated by Tech N Toner (“TnT,” “we,” “us,” or “our”). Please read them before using our website, resource guides, forms, or linked support tools.

Scope of these terms

These terms apply to this website and the resources we make available through it. They do not replace or amend an executed managed services agreement, statement of work, quote, order, service-level agreement, or other written agreement between TnT and a customer. If website content conflicts with a signed agreement about services, that agreement controls those services.

Using our website

You may use this website for lawful purposes, including learning about TnT, accessing client resources, and requesting assistance. You must not attempt unauthorized access, bypass access controls, distribute malicious software, interfere with website operation, submit deceptive requests, impersonate another person, or use the site to infringe someone else’s rights.

If you act for a business or another person, you must have authority to submit the request and provide the information involved. We may restrict website access when reasonably necessary to address misuse or protect the site, subject to applicable law and existing agreements.

Service inquiries and requests

Submitting a contact form, support ticket, appointment request, or service-planning profile does not by itself establish a service agreement, confirm an appointment, authorize a purchase, or guarantee a response or resolution time. We will review requests and communicate the appropriate next steps.

Service scope, pricing, scheduling, support coverage, response commitments, and any applicable charges are determined by the relevant written agreement or confirmed quote. Existing customers should follow the support and escalation procedures in their service agreements. For urgent technical issues, use your designated TnT support channel rather than relying solely on a general contact form. This website is not an emergency-response service; call 911 for a public-safety emergency.

Quotes and planning tools

Website descriptions and planning tools provide general information. Unless expressly identified as a binding offer, an estimate or planning profile is a starting point for discussion and may depend on an assessment, licensing requirements, equipment availability, third-party charges, and the requested scope. Any final pricing and commitments will be provided through the applicable quote or agreement.

Guides and technical resources

Our guides provide general educational information. Software, interfaces, licensing, and security requirements change, and instructions may not fit every system or organization. Review the guidance for your environment and obtain authorization before making changes. Back up important data and contact TnT when you are unsure how a change may affect your systems.

Publishing a guide does not mean TnT has assessed your environment or guaranteed a particular outcome. Website resources are not a substitute for an agreed technical assessment or professional legal, regulatory, or compliance advice.

Account changes and remote support

Onboarding, offboarding, permissions, account recovery, and similar requests may require verification and approval from an authorized customer representative. A submitted request is not proof that a change has been completed. Contact TnT for confirmation when timing or access is critical.

Use remote-support tools only when directed by TnT through a verified support interaction, and only for devices and systems you are authorized to access. Do not provide passwords, multifactor authentication codes, or sensitive personal information through general website forms. If sensitive information is needed, ask us for an appropriate transfer method.

Website content and permitted copying

TnT’s original website text, designs, and other content are owned by TnT or used with permission. You may view, print, and share TnT guides within your organization for ordinary internal reference, provided you retain relevant attribution and do not misrepresent the source. This permission does not authorize resale, republication as your own work, or use of TnT’s logo or branding in a way that implies endorsement.

Third-party names, logos, software, and materials remain the property of their respective owners and are subject to their own terms. Nothing here limits uses permitted by applicable law.

Third-party websites and services

We link to services such as client portals, software vendors, and remote-support resources for convenience. Those providers may have separate terms, licensing requirements, privacy policies, and availability limitations. TnT does not control third-party websites. Any responsibility TnT assumes for a third-party service is defined in the applicable customer agreement.

Privacy and information you submit

Our Privacy Policy explains how we handle personal information collected through the website and related inquiries. Provide accurate information and share only information you are authorized to disclose. You retain your rights in submitted materials; we use them as needed to respond to and process your request, consistent with our Privacy Policy and applicable agreements.

Website availability and limitations

We work to keep website information useful and accurate, but content may contain errors or become outdated. Website access may be interrupted for maintenance, technical issues, or events outside our control. Contact us to confirm information material to a purchase, service decision, or technical change.

To the extent permitted by applicable law, general website content and free resources are provided on an “as is” and “as available” basis, without a promise that they will be uninterrupted, error-free, or suitable for every purpose. This statement does not change express commitments in a customer agreement or exclude warranties, responsibilities, or rights that cannot lawfully be excluded.

Updates and questions

We may revise these website terms as the site and its resources change. Updates will be posted on this page with a revised effective date. Website updates do not retroactively change an existing customer agreement. If you have a concern about the website or these terms, contact us so we can work to address it.

Contact Tech N Toner

Tech N Toner
323 N. Mountain Ave.
Upland, CA 91786
Email: info@techntoner.com
Support: support@techntoner.com
Phone: (909) 758-5400